Order & Delivery


Made-to-Order Bed Frames

All our bed frames are made-to-order. We know how exciting it is to order a custom furniture piece that’s made exclusively for you, so we make sure things run smoothly and send you updates along the way. The total production process takes approximately 6-12 weeks. Once your bed frame is out for delivery, we will send you a track and trace to follow the whereabouts of your order. 

Bed Legs

In general, we carry a small inventory of our bed legs in stock. Usually, they will ship out 7-10 weekdays after placing the order using a local courier service. Shipping time depends on your location, but we aim to have them delivered within 10-14 weekdays upon placing your order.  


We keep a close eye on quality and consistency. Our beds are built by hand from natural materials, therefore imperfections or irregularities are part of the natural beauty of your bed frame. It may occur that the color of your piece varies from the material sample color and feel, and from the imagery shown. 


For made-to-order items, like bed frames, please note that we do not accept returns as these are produced especially for each customer and order. 

For in-stock items, like bed legs, we offer 14 days return for all orders. Returns are at the customer's own expense (same cost as outbound shipments).
If for any reason your order arrives damaged or faulty, please let us know within 24 hours from delivery so we can resolve the issue. Contact us via hello@uenoproject.com